Support Staff Job Openings

Job Title: Marketing Manager

Location: Ajman, UAE
Industry: Higher Education / University / EdTech

Job Objective:

Horizon University College is seeking a dynamic and results-driven Marketing Manager for immediate hiring. The ideal candidate will play a key role in enhancing the University’s brand visibility across the UAE and international markets, with a specific focus on engaging schools, clubs, associations, and government entities. This role includes developing and managing agent networks both locally and abroad, supporting admissions targets through strategic marketing initiatives, and overseeing the media and communications department with a strong focus on digital marketing.

Key Responsibilities:

• Planning Strategy and Budgeting for Marketing & Media Department
• Implementation & supervision of the marketing plan for both UAE and international markets
• Implementation & supervision of marketing activities, including school visits, events, career fairs, exhibitions, and the conduct of workshops
• Develop an agent network locally and internationally
• Implementation and supervision of the digital marketing plan
• Coordination of designing and printing of all marketing collateral and deliverables
• Daily, weekly, monthly, semester, and year-closing reports, annual reports, and presentations to ensure smooth departmental operations
• Marketing, admissions, achieving targets, and coordinating with the marketing team in the following areas:
  a) To achieve the admissions target
  b) Enrollments target & admissions process
  c) Review of enrollment statistics of the Asian market

• Develop and increase the business for undergraduate programs (UAE nationals, Arabs, and expats)
• Counseling of potential students on the programs offered
• Coordinating workshops for school students, teachers, counselors, and principals
• Coordinating academic scholarship proposals to schools, government bodies, and social clubs

Skills Required:

Strong expertise in educational marketing, student counseling, and strategic enrollment planning. Proven ability to develop and implement targeted outreach initiatives across diverse communities and government sectors. Skilled in event coordination, relationship building, and data-driven market analysis.

 Qualifications:

• MBA in Marketing
• 8–10 years of experience in marketing within the education sector, preferably in the UAE

 Note:

This is an urgent hiring requirement, and preference will be given to candidates who are available to join immediately.

Horizon University College is expanding its leadership team and invites applications for the position of Training Manager. This role is critical to strengthening institutional capability, supporting academic excellence, and ensuring compliance with UAE higher education and training standards.

Position Purpose
The Training Manager is responsible for the end-to-end management of training and development programs for students, employees, and external partners. The role ensures that learning initiatives are aligned with organizational strategy, regulatory requirements, and best practices in higher education.

Core Responsibilities

• Lead the design, delivery, and evaluation of comprehensive training programs.
• Identify training needs through structured assessments and stakeholder collaboration.
• Develop and maintain high-quality training content, manuals, and academic support materials.
• Plan and manage training schedules, resources, and learning technologies.
• Recruit, manage, and evaluate trainers and training staff.
• Establish and maintain partnerships with government entities and public/private organizations.
• Prepare training proposals, annual plans, evaluation reports, and executive summaries.
• Monitor effectiveness, compliance, and continuous improvement of all training initiatives.

Qualifications & Experience

• Master’s degree in Education, Training & Development, HR, or a related field.
• At least 6 years of relevant experience in training, learning & development, or academic administration.
• Prior experience within universities or regulated training environments in the UAE is an advantage.
• Demonstrated strategic planning, leadership, and communication skills.

Horizon University College is expanding its leadership team and invites applications for the position of Talent Empowerment Executive This role is critical to strengthening institutional capability, supporting academic excellence, and ensuring compliance with UAE higher education and training standards.

Position Purpose

The Talent Empowerment Executive will manage end-to-end recruitment, onboarding, and employee engagement processes. This role ensures a seamless employee experience while maintaining compliance, accuracy, and efficiency across HR systems and policies.

Core Responsibilities

• Manage full-cycle recruitment and onboarding of faculty and staff.
• Coordinate HRMS registration, contracts, and biometric setup for new hires.
• Maintain accurate employee records, contracts, and workload documentation.
• Process benefits, reimbursements, and other employee-related payments.
• Support policy compliance, audit preparation, and data verification.
• Conduct training and induction sessions for new and existing employees.
• Prepare departmental and management reports with accuracy and timeliness.

Skills & Competencies

• Analytical and policy development skills.
• Strong communication and relationship management.
• Proficiency in MS Office and HR documentation.
• Excellent written English and attention to detail.
• Team coordination and time management.

Qualifications

• Bachelor’s degree in Human Resource Management or related field.
• 2–3 years of UAE HR generalist or talent acquisition experience.
• Certifications such as PHR or CIPD preferred.

Work Conditions

• Full-time role based in Ajman.
• Flexible to work in Split Shifts as per operational requirements.

Horizon University College is expanding its leadership team and invites applications for the position of Quality Health Safety Environment. This role is critical to strengthening institutional capability, supporting academic excellence, and ensuring compliance with UAE higher education and training standards

Position Purpose

The Quality Health Safety Environment will Ensure full institutional compliance with the norms of regulatory local bodies and national Quality, Health, Safety, Environment (QHSE) regulations while planning, operating, and maintaining university facilities to support safe, and sustainable academic operations.

The role integrates QHSE governance with Facilities Management to deliver a compliant, safe, and well-maintained campus environment for all stakeholders..

Core Responsibilities

1. QHSE Governance & Compliance

• Implement the University QHSE Management System.
• Ensure alignment with Civil Defense requirements, and local Ajman and Federal authorities.
• Maintain QHSE policies, procedures, and records.
• Ensure audit and inspection readiness.
• Maintain an updated QHSE legal register.
• Ensure security and transport operations comply with QHSE and regulatory standards.

2. Facilities & Infrastructure Management

• Oversee daily campus facilities operations.
• Monitor safety of classrooms, labs, offices, and common areas.
• Plan preventive maintenance schedules.
• Manage corrective maintenance activities.
• Ensure compliance for layout changes and modifications.
• Oversee safety and operational readiness of transport facilities, parking areas, and security infrastructure.

3. Risk Assessment & Safety Oversight

• Conduct regular risk assessments and inspections.
• Identify hazards across campus facilities.
• Recommend risk mitigation measures.
• Track closure of corrective actions.
• Ensure contractor and vendor safety compliance.
• Assess risks related to campus transport operations and security deployments.

4. Emergency Preparedness & Incident Management

• Develop and update emergency response plans.
• Maintain evacuation and business continuity plans.
• Coordinate drills with Civil Defense.
• Liaise with emergency authorities.
• Lead incident investigations and follow-ups.
• Coordinate with security and transport teams during emergencies, evacuations, and incidents.

5. Training, Awareness & Culture Building

• Deliver QHSE training programs.
• Conduct inductions for staff and contractors.
• Run safety awareness initiatives.
• Promote a safety-first culture.
• Conduct safety briefings for security personnel, drivers, and transport vendors.

6. Facilities Budgeting & Vendor Management

• Support facilities budget planning.
• Monitor maintenance and operational costs.
• Manage service contracts and SLAs.
• Review vendor performance.
• Coordinate procurement of safety and facility assets.
• Manage contracts, SLAs, and performance of security service providers and transport vendors.

Skills & Competencies

• QHSE systems, audits, and compliance management
• Facilities operations and maintenance planning
• Transport safety management and fleet compliance
• Campus security operations and access control
• Risk assessment and hazard mitigation
• Emergency and crisis management
• Vendor and contract management
• Budgeting and cost control
• Strong documentation, reporting, and analytical skills
• Effective communication and training capabilities

Qualifications:

Bachelor’s degree in:

• Occupational Health & Safety / Safety Engineering
• Environmental Engineering
• Mechanical / Civil / Facilities Engineering

Certified in:

• NEBOSH, IOSH, or equivalent international certification (mandatory/preferred)
• Facilities Management certification (desirable)

Horizon University College is expanding its leadership team and invites applications for the position of Student Services Assistant. This role is critical to strengthening institutional capability, supporting academic excellence, and ensuring compliance with UAE higher education and training standards.

Role Overview

The Student Services Assistant will To provide holistic academic, personal, and career counselling to students while fostering a supportive campus environment through collaboration, guidance, and proactive engagement. Committed to enhancing student success, well-being, and institutional processes through data-driven advising, intervention, and community-building initiatives.

Core Responsibilities

• To assist in conducting and submitting Employers survey
• To assist in coordination/compilation of Alumni survey
• To assist with discipline issues
• To assist in providing individual and group counselling to students on a scheduled basis or through crisis intervention.
• Cooperation with other departments for official reports and data submission
• To assist in supervision and training with openness to learning and receiving feedback
• To assist ensure that all the student related feedback is collected without delay and deadline is communicated to student in timely manner
• Preparation of reports submission as per requirements of organization.
• To assist Deputy Director - Administration in handling suggestions/complaints/problems of the students.
• coordination of academic advising
• Handles Front Desk - Student Queries / Feedbacks/ Suggestions/ Problems etc.
• Process Student Request:
  • Account Statement Details
  • Complaints
• Preparation of the following Letters:
  • Arabic Letters
  • Driver's License
• Visa & Embassy Letters
• Other Letter that may deem necessary
• Preparation of Student, Faculty & Staff SUC ID Cards.
• Monitoring of Students Request, Student Services Reports etc.
• Assist Head of Administration in Student internship and job opportunities.
• Any other responsibilities that may be asked by Management to do.

Skills

• Analytical thinking and policy conceptualization skills
• Ability to communicate effectively in writing and to prepare written and electronic documents.
• Ability to communicate orally, both in person and by telephone.
• Ability to present oneself in an authoritative manner to the students and professional manner to the faculty members
• Ability to be both consistent and flexible as circumstances warrant
• Ability to remain calm and supportive in administrative emergencies and/or crises when provided with appropriate supervision and direction.
• Be energetic and have a positive attitude

Qualifications

• A Bachelor’s degree in any field from an accredited college or university
• 3 to 5 yrs. of experience in same field

Horizon University College is expanding its leadership team and invites applications for the position of Student Counsellor. This role is critical to strengthening institutional capability, supporting academic excellence, and ensuring compliance with UAE higher education and training standards.

Role Overview

The Student Counsellor will lead the planning, delivery, and evaluation of institutional training initiatives for students, employees, and external stakeholders. The role is pivotal in aligning training programs with academic standards, regulatory expectations, and organizational strategy.

Core Responsibilities

• Acts as a campus resource on psychology and represents Academic Counselling Services in the university community
• Meeting with students to discuss career options based on aptitude tests, strength assessments and other diagnostic measures
• Cultivate a collaborative and inclusive environment for students and staff.
• To assist with student disciplinary issues in coordination with DAC.
• To assist in providing individual and group counselling to students on a scheduled basis or through crisis intervention.
• Cooperation with other departments for official reports and data submission
• To assist in supervision and training with openness to learning and receiving feedback
• Interacts with Faculty, Staff and students in a professional and ethical manner.
• Counselling responsibilities and follow-up the following areas:
  • Student Postponements and Previous Student postponements
  • Accelerated Program
  • Transfer Students / TOC
  • Dissertation / Direct Study
  • Student Hostel complaints
  • SAP Student Counselling (BBA)
  • Program Transfer
  • Withdrawal of Course & RC Counselling
  • Student Exam Absentees
  • Low Student Attendance
  • Provisional Admission Counselling
  • Student Advising Hours
  • Graduation Counselling (BBA)
  • Low GCPA Counselling
  • Probationary Admissions Counselling
  • Reactivation Counselling
  • Repeating Course Counselling
• Mitigation & Re-sit Counselling
• Financial Outstanding Counselling
• Cancellation and Exit Interview Counselling
• Visa Student Counselling
• Review of Student Profile
• Coordination of Academic Advising
• Registering for Repeating Course
• Assist with coordination of Student Committee Meeting (CR / Senate Meeting)
• Proper channelization in case of any student health related problems / sickness
• Assist in the conduct of Student Late Joiner’s Orientation
• Coordination & process of Student Scholarship Programs, Selection Activity and informing deadlines for applications etc.
• Conduct & Preparation of SSD Presentation
• Preparation of reports submission as per requirements of Organization.
• To assist SSD-In-Charge in handling suggestions/complaints/problems of the students’ coordination of academic advising
• Handles Student Queries / Feedbacks/ Suggestions/ Problems etc.
• Monitoring of Students Request, Student Services Reports etc.
• Assist SSD-In-Charge in Student scholarship, internship and job opportunities.
• Work as a Team with the other staff and disseminate required information
• SSD Notice Board Updates & Website Update
• Other duties as deemed appropriate for this position
• Any other responsibilities that may be asked by Management to do.

Skills

• Analytical thinking and policy conceptualization skills
• Ability to communicate effectively in writing and to prepare written and electronic documents.
• Ability to communicate orally, both in person and by telephone.
• Ability to present oneself in an authoritative manner to the students and professional manner to the faculty members
• Ability to be both consistent and flexible as circumstances warrant
• Ability to remain calm and supportive in administrative emergencies and/or crises when provided with appropriate supervision and direction.
• Be energetic and have a positive attitude

Qualifications

• Bachelor’s degree in Library Science or Library & Information Management
• At least 4 plus years in Library works with the same field
• Strong leadership and consensus building skills

Horizon University College is expanding its leadership team and invites applications for the position of Lab Assistant. This role is critical to strengthening institutional capability, supporting academic excellence, and ensuring compliance with UAE higher education and training standards.

Role Overview

The Lab Assistant will lead the planning, delivery, and evaluation of institutional training initiatives for students, employees, and external stakeholders. The role is pivotal in aligning training programs with academic standards, regulatory expectations, and organizational strategy.

Core Responsibilities

• Manages and maintaining computing labs
• Assists faculty members and students in the practical and hands-on components of a course
• Plans and documents laboratory assignments, practical demonstrations, and lab manuals
• Teaches and coaches students
• Participates in internal and external school activities and students’ competitions
• Performs administrative work as required by supervisor
• Provides technical support to faculty, staff and students
• Performs preventative maintenance for all equipment according to schedule
• Makes sure to implement the labs policy and procedures in all of the required tasks
• Tracks borrowed equipment and tools
• Recommends solutions to continuously improve lab operations including needed upgrades
• Provides training sessions for faculty and students on the usage of new equipment
• Provides teaching assistance to Faculty during laboratory sessions
• Assists in the development and maintenance of teaching materials and lab manuals
• Supports faculty and students in the design, planning and execution of student projects as required
• Performs teaching duties and coordinates with faculty members
• Performs any other responsibilities assigned by Dean or university.

Skills

• Self-starter, highly organized, and able to work well with management in the organization.
• Skills in programming languages especially Python
• Command of Linux Operating system including installation and configuration
• Experience in networking, Microsoft Servers, virtual machines, security devices, routers, switches and other related devices.
• Ability to plan, implement, evaluate and report activities conducted, communicate effectively in written and orally and to prepare written and electronic documents.
• Familiarity with the various education systems in the region.
• Verbal and written communication skills
• Ability to present oneself in an appropriately personable and professional manner to Faculty, staff and Student.
• Ability to be both consistent and flexible as circumstances warrant.
• Ability to effectively weigh and evaluate personal needs and the aims and policies of the university/school and to respond and negotiate these competing needs as appropriate.
• Polished presentation and interpersonal skills.

Qualifications

• A Bachelor's/Master’s Degree or equivalent in Computer Science, Information Technology, or other related disciplines.
• Professional certifications such as Microsoft, Cisco, Security/Networking, Server and/or Hardware are preferred
• Industrial Experience is preferred
• Can contribute to the development of academic courses, research activity, student’s club and community services

Horizon University College is expanding its leadership team and invites applications for the position of Library Assistant. This role is critical to strengthening institutional capability, supporting academic excellence, and ensuring compliance with UAE higher education and training standards.

Position Purpose

The Library Assistant will support the library operations and activities including staffing the circulation desk, provides assistance to patrons, explaining policies and procedures, providing general information on library services, ensuring safety and security of patrons, materials and facility, training volunteers, and performing a variety of tasks relative to assigned areas of responsibility.

Core Responsibilities:

General activities

• Checking of daily newspaper and following it up with vendor, if not received it on time.
• Internal communication for new additions, information sources and other activities through mails or phone.
• Housekeeping supervision for library neatness.
• Exam invigilation on an ad-hoc basis.
• Deals with stationary requirements of library like Printer toner replacement and papers.
• Conference/Session room bookings and cancellations.
• Shelving of books.

Specific activities

• Updating the library resources regularly.
• Marketing of library resources and services.
• Library Events Coordination.
• Handling and fix the RFID tags.
• Submit and coordinate with finance department for the debit.

Customer Services

• Always at the counter for any reference or referral services.
• Maintain utmost patience with readers/users for OPAC and any other online resource searching.
• Oversee that all customers get the required gadgets on time.
• Maintains a formal yet professional relationship with vendors, staff and customers.

Collection Development and Maintenance

• Books processing
• Entering the new books/material details in accession register.
• KARDEX Entry
• Receives the Journal/Magazines from various vendors and through subscription and maintain the record of the same in manual as well as in soft form.
• Circulation Duties
  • Books Check out, check-in, renewal, sending reminders etc.
• Information Services
  • Sending CAS / SDI.
• Records Management

Skills

• Cataloguing Skills
• Manage library data and reports utilizing library software systems.
• Readers support in finding books and help students and faculties in research and reference questions.
• Manage library inventory, perform stock checks, and prepare item list for removal, relocation and binding.
• Manage serial collection and acquisition of new library materials.
• Library Collection development policies

Qualifications

• Bachelor’s degree in Library Science or Library & Information Management
• At least 4 plus years in Library works with the same field
• Strong leadership and consensus building skills

Job Title: Marketing Executive – Arabic

Location: Ajman, UAE

Industry: Education / EdTech / University Preferred

Job Objective:

To oversee and manage front desk and reception operations ensuring high standards of service in handling calls and visitors as per university protocols. Additionally, to support and assist in counseling prospective students in selecting suitable academic programs aligned with SUC policies, procedures, and MOE standards, while effectively administering marketing and registration processes through accurate data monitoring and reporting.

Key Responsibilities/Duties:

• Oversee reception duties and ensure all calls and visitors are handled professionally in line with university standards.
• Greet and direct visitors, clients, vendors, and job candidates appropriately.
• Handle incoming phone calls, maintain a missed call log, and ensure follow-ups are completed.
• Assist in the admissions process, including communicating placement test schedules and sharing results with students.
• Encode and manage visitor information from exhibitions, school visits, and other events.
• Update and maintain scholarship allocation records in the system.
• Manage and schedule appointments for prospective students, schools, and government entities.
• Provide Arabic typing support for the Marketing Department or others as needed.
• Assist in daily marketing tasks, including managing callers, visitors, and other reception-related activities.
• Maintain and update the department's Calendar Management System, including career fairs and outreach events.
• Track all local and international advertisements placed and inform the Marketing team of upcoming placements.
• Ensure the safekeeping and proper digital recording of signed MOUs.
• Prepare and assist in the creation of daily, weekly, and monthly reports.
• Liaise with external entities such as government authorities, consulates, schools, social clubs, business councils, and media outlets under the supervision of the Director of Public Relations (DOPR).
• Ensure efficient handling of all callers and visitors, particularly during peak enrollment periods.

Skills Required:

Strong communication and interpersonal skills with a professional approach to reception and student engagement. Proficient in MS Office, data entry, and coordination across departments with time management and multitasking ability. Familiarity with admissions, basic marketing support, and handling administrative systems like CMS/EMSCMS.

Qualification

• Bachelor’s Degree
• 2+ years’ experience of Marketing MNC, Educational / FMCG sector

Job Title: Coordinator-Int'l. Accreditation & Benchmarking

Location: Ajman, UAE

Industry: Education / EdTech / University Preferred

Job Objective:

To facilitate the development and effective implementation of institutional quality standards, ensuring alignment with accreditation requirements and continuous improvement goals.

Key Responsibilities/Duties:

• Coordinate the implementation of business standards with Dean.
• Regularly organize meetings with the committee
• Liaise with mentor and representative from professional bodies on regular basis.
• Assist Dean of the School in all the internal and external coordination for international accreditation
• Actively support the school’s strategic planning committee.
• Maintain documentation to report school’s engagement, innovation and societal impact.
• Regularly handling conflicting views with neutral and non-judgmental behavior.
• Documentation support during review visit by external committee constituted by int’l accreditation agencies.
• Faculty engagement related to int’l accreditation
• Communication with diverse nationalities and ensure excellent customer service to faculty, professional staff & students
• Provide procedural advice to regularly communication requirements under new accreditation schemes
• Communication of important updates/ decisions regularly with the school’s Dean.
• Maintain data privacy at workstation to tactfully deal with sensitive information.
• Any other responsibilities that maybe asked by management to do.

Skills Required:

• Excellent communication and interpersonal skills.
• Highly organized and detail-oriented.
• Ability to work independently and prioritize tasks effectively.
• Fluency in English, both written and spoken.
• Hands on experience with data analysis, use of statistical software, and demonstrated ability to integrate technology in the workplace.

Qualification

• Minimum Bachelor's degree in a related field.
• Certification in international accreditation or benchmarking preferred.
• 3-5 years of experience in a similar role, preferably in a local or international organization.
• Strong knowledge of accreditation standards and benchmarking methodologies.

Job Title:  IT Programmer – Full Stack Developer

Location: Ajman, UAE

Industry: Education / EdTech / University

Job Objective:

We are seeking a dynamic and enthusiastic individual to join as Software Developer to develop, upgrade & implement software & various online services to meet academic, academic support services & students community.

Key Responsibilities/Duties:

Designing, coding and debugging applications as per the Requirement.
Collecting requirement from the user and implementing changes in the ERP as per user requirement.
Write clean, scalable code using .NET C# programming languages
Involved in planning and release meetings.
Responsible for all user interface design.
Analysis of existing systems and fine tuning the system.
Creating design documents for the systems attending the user calls and understanding their issues to make a better ERP.
Implementing software development life cycle policies and procedures
Creating stored procedures, tables, functions, cursors in SQL Server.
Managing all SQL server related activities.
Creating crystal reports as per university requirement.
Needed to coordinate all external vendor related to university requirements 
Providing all database related support to LMS, Mobile App, and Online Examination.
Document Preparation for Audit.
Providing support to SUN for the ERP changes and modifications.
Providing Database details as per user requirements and ministry requirements.
API integration with the external vendor (EPG Integration with Etisalat) .
MS Teams course Enrollment
MS Teams support to the student and Online exams

Skills Required:

Qualification

·         B.Sc / M.Sc, BCA/MCA/B.Tech /M.Tech Computer Science or Engineering.

·         Minimum 4 years as a Full Stack Developer

·         Strong communication and interpersonal skills, with the ability to collaborate effectively with colleagues and external stakeholders.

Job Title: IT Head

Location: Ajman, UAE

Industry: Education / EdTech / University

Job Objective:

We are seeking an experienced and strategic IT Manager to lead and manage IT infrastructure, ERP systems, and digital transformation initiatives in line with institutional goals and compliance requirements. This role demands strong planning, execution, and leadership skills across IT operations, budgeting, cybersecurity, ERP, and academic IT support services.

Key Responsibilities/Duties:

• Review and assess strategic IT plans and resource adequacy frameworks (RAF & IE tools).
• Prepare and manage annual IT budgets, procurement, and audits.
• Develop and implement ERP systems, website/portal plans, and in-house software solutions.
• Ensure policy and documentation compliance with MOHE standards.
• Maintain IT infrastructure: hardware, software, networking, firewall, antivirus, etc.
• Provide IT support for academic and administrative operations.
• Conduct IT training and orientation for staff, faculty, and students.
• Oversee LAN/WAN/VPN, data security, data backup, and server maintenance.
• Promote and manage SEO/SMO initiatives and social media presence.
• Develop modifications or enhancements to existing University application programs to meet user needs or system design changes; assist in system analysis and design.
• Conduct CRDC meetings, manage SharePoint, CMS, and digital content systems.
• Liaison with vendors, evaluate tech solutions, and explore grants and revenue avenues.

Skills Required:

• Strong leadership in IT strategy & academic support services.
• Proficiency in ERP systems, SharePoint, CMS, and database management.
• Excellent knowledge of cybersecurity, networking, and cloud technologies.
• Experience in training & IT documentation.
• Knowledge of MOHE/MOHESR regulations and compliance processes.

Preferred Qualification:

• A Master’s degree required Concentration in Hardware and Software is preferred.
• Certification in IT-related courses.
• At least +10 years in an IT-related role within professional services environment (preferably Education Sector).
• Strong leadership and consensus building skills.

Job Title: Head Library

Location: Ajman, UAE

Industry: Education / EdTech / University

Job Objective:

We are seeking a highly experienced and visionary Head Librarian to lead our Learning Resources – Library department. The ideal candidate will provide strategic direction, manage day-to-day operations, and ensure the alignment of library services with institutional goals and academic excellence.

Key Responsibilities/Duties:

Operational Responsibilities:

• Oversee daily library operations, services, and staff management.
• Maintain and update library databases, records, and acquisitions.
• Support students and faculty through reference services and resource guidance.
• Coordinate with internal departments for curriculum-aligned resources.
• Organize LRDC (Library Resource Development Committee) meetings.
• Plan and execute library events and orientation programs.
• Conduct regular assessments of collection relevance and usage.
• Implement new technologies and processes for improved library services.

Strategic Responsibilities:

• Lead strategic planning and annual reviews of library services.
• Develop and update departmental policies, procedures, and training modules.
• Prepare and manage the library budget and ensure cost-effective operations.
• Foster alumni relations and collaborations with regional and global institutions.
• Establish MOUs with universities and public libraries for knowledge exchange.
• Plan internal marketing for optimal utilization of library services and tools.

Skills Required:

• Strong interpersonal and stakeholder engagement abilities.
• Ability to align library operations with institutional academic goals.
• Passionate about promoting information literacy and resource utilization.

Qualification

• Master’s Degree in Library and Information Science (MLIS or equivalent).
• Minimum of 8 years of experience in managing academic library services.
• Proven leadership, communication, and team management skills.
• Experience in library automation, digital resource management, and strategic planning.

Job Title: Training Manager/Head Centre for Continuing Learning (CCL)

Location: Ajman, UAE

Industry: Education / EdTech / University

Job Objective:

Lead the design, development, and delivery of comprehensive training programs for students, employees, and external stakeholders. Assess organizational learning needs, create customized instructional materials, and monitor training effectiveness. Manage budget, trainers, and partnerships with accredited authorities and government bodies. Drive continuous improvement in skills development through strategic planning and stakeholder engagement.

Key Responsibilities/Duties:

• Design, manage, and evaluate multi-format training programs (webinars, manuals, group sessions, videos).
• Conduct training needs assessments through stakeholder consultations and surveys; update or develop tailored training materials.
• Recruit and manage full-time and part-time trainers; oversee scheduling and session logistics.
• Monitor training effectiveness, ROI, and produce performance and evaluation reports.
• Maintain relationships with government bodies, other training institutes, and accreditation agencies.
• Contribute to center's strategic planning, annual training calendars, and academic program proposals.
• Stay current with emerging training methodologies and industry trends.
• Execute additional tasks as assigned by the Director of Learning Resources.

Skills Required:

Advanced instructional design and adult‑learning expertise to design and deliver blended learning programs; strong training‑needs analysis, evaluation, and data‑driven effectiveness monitoring; proficient project & budget management to oversee trainers, schedules, and ROI-based program delivery; excellent leadership, communication, and stakeholder engagement skills, including liaison with government bodies and accreditation agencies

Qualification

• Master’s degree in a relevant field (Education, HR, Training & Development, etc.).
• Minimum of 6 years' experience designing and delivering training programs.
• Demonstrated experience in stakeholder management and academic training environments.
• Excellent interpersonal, writte,n and oral communication skills.

Job Objective

To enhance HUC brand awareness in Non-Arab Schools, Clubs & Associations and Consulates locally and internationally and assists in planning and developing marketing plan and strategies to implement in particular market.

To counsel prospective students for choosing the right programs at HUC as per policy procedure, guidelines and MOHESR Standards and administer marketing registration ensuring enrollment target and assigned tasks for Academic Year are achieved.

Reporting to:

Director for Marketing and Communications (DOMC)

Functional Area:

• Marketing Activities (Brand Building Activities – Visits, Exhibitions, Workshops/Webinars and Events)
• Admission Process
• To initiate Strong PR and Brand building Activities (Non-Arab Market - Schools, Clubs & Associations, Consulates )
  1. Visits, Exhibitions, Events
  2. Workshops / Webinars

• Asian Market Development ( within UAE and International) – Indian, Pakistani, Sri Lanka & Bangladesh
• Assist to plan for delivery of the brand positioning, brand values and the University strategy in order to grow local and international market shares in consultation with DOMC.

Internal Communication:

1. Marketing Department
   • Daily Tasks / Daily Marketing Activities (Brand building, Enrolment) & AY Planning
2. Finance Department
   • Student Fees (Collection Assistance if needed)
3. Administration Department
   • Documentation of students (If required)
4. Media Communication Department
   • Designs (E-mailers and marketing collaterals (if needed)
5. Corporate Affairs Dept.
   • Placement, Internships & Activities
6. CCL
   • Marketing Activities (Reboot, Boot Camps & others in relevance)
7. Student Services Department
   • Support Student Management
8. Academics
   • Coordination for Events, Workshops, Exhibitions & Product Orientation

External Communication:

• Prospective Students & Parents (Existing / New)
• Non-Arab Schools (Existing / New)
• Non-Arab Clubs & Associations (Existing / New)
• Non-Arab Consulates (Existing / New)
• Agents (Pakistan, India, Bangladesh, Sri Lanka, Afghanistan Market) (Existing / New)

Key Responsibilities/Duties:

• Marketing, admission, targets and coordinating with marketing team in the following areas:
  1. Increase the Business of Undergraduate & Graduate Programs locally and internationally
  2. Marketing Visit & Exhibition Plans
  3. Enrollments Target & Admissions process

• To develop and increase the business for Undergraduate & Graduate Programs (Non-Arabs, and assists in Arab and expats market)
• Review of enrollment statistics of Non-Arab Market
• Counseling of potential students on the programs offered
• Conduct actual review of the marketing visit plan and necessary implementation
• Marketing visit plans
• Visiting Schools, Consulate and Social Clubs (Non-Arab).
• Coordinating conduct of workshops for School Students, Teachers and Principals
• Coordinating Academic Scholarship Proposal to Schools, Consulates and Social Clubs (Non-Arab)
• Preparation and participation in career fairs and exhibitions and assigning marketing representatives to participate in the event of unavailability (Non-Arab Market)
• Assisting the department operational requirement whenever in HUC Office (School Fairs, Exhibitions, Corporate Visits)(Non-Arab)
• Implementation of strategy as per marketing plan
• Appointing local and international agents
• Assists DOMC in preparing yearly and current year marketing plans for Non-Arabs and assists in Arab & expats Market, which includes forecasting enrollment targets, budgeting and preparing the media plans.
• Assists DOMC in Academic Year Departmental Planning

Job Objective:

To analyze, develop and test the new software applications and maintaining the existing ERP modules and external module integrations for support the achievement of organization’s requirements. This includes requirement gathering, coding, testing, and analyzing software programs and applications.

Reporting to:

HEAD – COMPUTING DEPARTMENT

Functional Area:

ERP

Internal Communication:

• Management
• Employees
• Students

External Communication:

• Email
• MS Teams

Key Responsibilities/Duties

1. Application Development
   • Design, code, and debug applications using .NET C# programming language based on user requirements.
   • Collect user requirements and implement changes in the ERP system accordingly.
2. System Analysis and Optimization
   • Analyze existing systems and fine-tune them for enhanced performance.
   • Create design documents for system enhancements.
3. Project Planning and Collaboration
   • Participate in planning and release meetings to align development efforts with project goals.
   • Coordinate with external vendors for integrating and updating technologies such as RFID readers, face detection temperature devices, Emirates ID card readers, and APIs.
4. User Support and Interface Design
   • Handle user calls, understand issues, and implement ERP improvements.
   • Design user interfaces to improve usability and functionality.
   • Provide support for Microsoft Teams course enrollment, online exams, and student assistance.
5. Database Management
   • Create and maintain stored procedures, tables, functions, and cursors in SQL Server.
   • Manage all SQL Server-related activities and ensure database performance and reliability.
   • Generate Crystal Reports based on organizational requirements.
6. Audit and Documentation
   • Prepare documentation for audit purposes.
7. Support for Integrated Systems
   • Provide database support to LMS and online examination systems.
   • Support RFID self-book check-in and checkout services for the library.
8. Policy Implementation
   • Implement software development life cycle policies and procedures.

Job Objective:

Events Coordinator is responsible for overseeing particular tasks related to the event planning process. Their responsibilities include meeting with vendors at the venue to help with set-up, collecting (pre-agreed upon) supplies and decorations, and working with staff to ensure the completion of a successful event.

Reporting to:

DESE, SSD In-Charge, Registrar

Key Responsibilities

1. Community Engagement
   • Foster a sense of community between students and staff through meaningful interactions and activities.
   • Develop faculty-student partnerships and create impactful co-curricular learning opportunities outside the classroom.
2. Event Management
   • Ensure the safety of participants during all events.
   • Plan and manage event operations, including staffing, technical setup, and supervision of students and staff.
   • Facilitate events and respond to emergencies or problems, ensuring smooth execution as per plans.
   • Pre-plan events, coordinate budgets with departments, and explore new avenues for revenue generation.
3. Student Involvement and Feedback
   • Promote student involvement opportunities through marketing, outreach, and collaboration.
   • Collect and address student feedback promptly, ensuring deadlines are communicated effectively.
   • Oversee the selection of student clubs and committees, appointing chairs for each.
4. Communication and Collaboration
   • Maintain professional contact with internal and external stakeholders related to university events.
   • Represent the university in public relations and departmental meetings.
   • Coordinate with other departments for official reports, data submission, and website updates.
5. Reporting and Documentation
   • Prepare and submit daily, weekly, monthly, semester, and yearly reports as required.
   • Contribute to institutional effectiveness (IE) tools and adhere to reporting standards.
6. Policy and Procedure Adherence
   • Follow university policies and procedures consistently.
   • Ensure all tasks are aligned with institutional guidelines and approval processes.
7. Professional Development and Ethics
   • Interact with staff and students professionally and ethically.
   • Participate in supervision, training, and feedback processes with openness and a commitment to improvement.
8. Other Responsibilities
   • Manage tasks as required by organizational needs, including tasks initiated by management or related to the Ministry of Higher Education and Scientific Research (MOHESR).
   • Address follow-ups and student satisfaction requirements efficiently.

Department: IRQAOA

Organizational Relationships:

• Reporting to: DIRQAOA and Vice-Chancellor
• Functional Area: Institutional Research and Quality Assurance
• Internal Communication: AAC members, Committee Chairs, and Heads of Department

Key Responsibilities/Duties:

• Coordinate the implementation of business standards with Dean.
• Regularly organize meetings with the committee.
• Liaise with mentors and representatives from professional bodies regularly.
• Assist the Dean of the School in all internal and external coordination for international accreditation.
• Actively support the school’s strategic planning committee.
• Maintain documentation to report the school’s engagement, innovation, and societal impact.
• Regularly handle conflicting views with neutral and non-judgmental behavior.
• Provide documentation support during review visits by external committees constituted by international accreditation agencies.
• Engage faculty related to international accreditation.
• Communicate with diverse nationalities and ensure excellent customer service to faculty, professional staff, and students.
• Provide procedural advice for communication requirements under new accreditation schemes.
• Communicate important updates/decisions regularly with the school’s Dean.
• Maintain data privacy at the workstation to tactfully handle sensitive information.
• Perform any other responsibilities that may be assigned by management.

Key Accountabilities (KPI):

Preparation of documents for submission to MOHESR and other accreditation bodies.

• KPI: Timely submission with ensured accuracy and consistency of information.
  Objective: Review of IE Committee Reports.
• KPI: As per the IE calendar of HUC.
  Objective: Coordinate submission of required documents from academic and academic support service units.
• KPI: Data collection and consolidation with accuracy and attention to detail.
  Objective: Designing of feedback or survey questionnaire.
• KPI: Appropriate to meet the objective of the event or activity for which feedback is taken.

Objective: Analysis of feedback data and communicating the reports to concerned members.

• KPI: Timely preparation and dissemination of feedback analysis reports to concerned departments.

Objective: Update academic modules on ERP.

• KPI: Timely submission with ensured accuracy and consistency of information.

Knowledge/Skill Area:

• Analytical skills – Advanced
• Problem-solving skills – Advanced
• IT technical skills – Advanced
• English written and oral skills – Fluent

Preferred Qualifications:

• Minimum Bachelor’s degree in a related field.
• Certification in international accreditation or benchmarking is preferred.
• 3-5 years of experience in a similar role, preferably in a local or international organization.
• Strong knowledge of accreditation standards and benchmarking methodologies.
• Excellent communication and interpersonal skills.
• Highly organized and detail-oriented.
• Ability to work independently and prioritize tasks effectively.
• Fluency in English, both written and spoken.

Preferred Experience:

• Proactive, dynamic, and self-motivated analytical and problem-solving skills are required.
• Ability to work under pressure with high standards of professionalism to manage simultaneous activities and complete work streams accurately and with attention to detail.
• Hands-on experience with data analysis, and statistical software, and demonstrated ability to integrate technology in the workplace.

Location: Ajman, United Arab Emirates
Institution: Horizon University College

Role Overview

The In-Charge Student Life will oversee and drive all student engagement, well-being, and extracurricular initiatives. This leadership role requires strategic planning, strong interpersonal skills, and the ability to create vibrant student-centred programs aligned with the UAE Ministry of Education standards and Ajman Vision 2030.

Key Responsibilities

• Lead and manage the Student Life Department, including career counselling, wellness counselling, clubs & committees, alumni relations, and student council.
• Design, implement, and evaluate student engagement programs, events, and activities that promote personal growth, cultural awareness, and community service.
• Ensure compliance with MOE/MOHESR regulations regarding student services, well-being, and support structures.
• Supervise student support services including counselling, mental health & well-being, and career guidance.
• Develop policies and frameworks that foster inclusivity, leadership, and student empowerment.
• Collaborate with faculty, administrative departments, and external partners to enrich the student experience.
• Manage annual budgets, resource allocation, and performance outcomes for Student Life initiatives.
• Act as a mentor, advisor, and advocate for students, ensuring their voices are represented in institutional decision-making.

Qualifications & Experience

• Master’s degree in Counselling, Psychology, psychotherapy or related field
• Preferably bilingual  
• Minimum 7–10 years of progressive experience in student services, student engagement, or higher education administration.
• Proven experience in leading student life, counselling, or student engagement offices within higher education.
• Strong knowledge of UAE higher education regulatory requirements.
• Excellent leadership, organizational, and communication skills.

Why Join HUC?

• Be part of an institution shaping the next generation of leaders.
• Opportunity to create impactful student engagement frameworks in line with Ajman Vision 2030.
• Work in a diverse and supportive academic community.

Application Process

Interested candidates should submit the following:

• Updated CV
• Cover letter detailing relevant experience and vision for student life
• Contact details of two professional referees